Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Yes we ship to any country anywhere in the world.
No, all prices are inclusive of tax, and you do not need to pay any additional taxes
We strive to ship out items as quickly as possible after the order is placed. Typically, orders are processed and shipped within 1 business days. However, please note that this may vary depending on the specific product, availability, and any additional processing requirements. Once your order is shipped, you will receive a confirmation email with tracking information to monitor the delivery status of your item.
No. But if you want to creat an account, you can click here
We are selling electronic accessories, you can buy various accessories here, such as iPhone Case, Samsung Galaxy Phone Case, Motorala Phone Case, Phone Strap, Phone Stand, Fast Charger, Power Bank, Wireless Charger, Headphones, Smart Watch and so on
No, as a shopping website, we prioritize the security of our customers’ information. We do not store any credit card information on file to ensure the safety and privacy of your personal data.
You can click here to view our privacy policy.
We are a brand which has been born into mother nature. It's time to create a new feeling.
If you need to swap an item
Returns and Exchanges
You can click here to view detailed information on returns and refunds
Please contact us at contact@ximand.com and attach the pictures. We will arrange a replacement for you.
Please contact us at contact@ximand.com and attach the pictures. We will arrange a replacement for you.
If you are in USA, please mail to: 14125 NE AIRPORT WAY STE110, Portland，OR，97230, United State. If you are in other coutries, please contact us at contact@ximand.com, we will send you the address.
You can click here to view detailed information on returns and refunds
To receive customer support, you can contact our customer support team via email at support@ximand.com, we are here to assist you with any inquiries or concerns you may have.
If you have entered an incorrect shipping address, please contact our customer support as soon as possible. You can reach us at contact@ximand.com
Once you have submitted an order, changes or cancellations may be possible, but it depends on the status of your order. We recommend contacting our customer support team as soon as possible at contact@ximand.com